Welcome to Guangdong Qinglong Construction Engineering Co., Ltd.!
UHPC & GRC Complex Architecture Manufacturing
A Global Benchmark in Smart Architectural Fabrication
2025-12-10 17:52:48
تصفح:
Quality after-sales service is an important reflection of a GRC manufacturer's overall strength. Through 28 years of service practice, Qinglong GRC has established a professional after-sales service system covering the whole country, providing customers with comprehensive after-sales support.
In terms of the after-sales response mechanism, Qinglong promises to respond to customer requests within 24 hours and provide solutions within 72 hours. In the Hainan International Convention and Exhibition Center project, the after-sales team arrived on site within 2 hours after the typhoon, completed emergency handling within 8 hours, and restored the curtain wall function within 48 hours. This rapid response was made possible by a well-developed service network. The "preventive maintenance" system established by the company proactively identifies problems through regular inspections, turning post-failure repairs into advance prevention, and has achieved remarkable results in multiple major projects.
Qinglong provides a clear quality guarantee period for all products and has established a complete quality traceability system. Each GRC component has an independent identity mark, facilitating later maintenance management.
The company has cultivated a professional maintenance team, and all maintenance personnel are certified for their positions. During the maintenance of the Wuhan Hanxiu Theater project, the professionalism demonstrated by the team was highly recognized by the owner.
A complete spare parts inventory management system has been established, with commonly used spare parts in place within 24 hours and special spare parts supplied within 7 days. This guarantee mechanism ensures that repair work is carried out in a timely manner.
After-sales service requires systematic support. It is recommended to focus on the manufacturer's service network, emergency response mechanism, and professional capabilities.
مرحبًا ، الرجاء النقر فوق خدمة العملاء عبر الإنترنت للتواصل عبر الإنترنت!